In case that your complaint concerns the availability of vehicles, the status of your order, service complaints or other customer services, and is therefore not related to the notification of anti-social activities, please contact Kia Motors Sales Slovensko s.r.o., directly via the contact form -, or via KIA info line 0850 60 60 70.





1. What is your relationship to our company??



The following items are optional:


You can submit an allegation also anonymously. However, if you identify, we can use your help and provide you with direct feedback. Confidentiality and the confidentiality of your identity are guaranteed. Persecution or sanction against anyone who in good faith reports the allegation or help resolve such allegation, is absolutely forbidden.

If you voluntarily provide your personal data in your allegation, these will be processed by Kia Motors Slovakia s.r.o.* (hereinafter only as „KMS“), in accordance with the following purposes:

a) fulfilment of legal obligations of KMS set forth in the Act No. 54/2019 Coll., on Whistleblowers protection and on amendment and supplements to certain acts, in case that you have learned the facts stated in the allegation in connection with performance of your employment, profession, position or function; KMS will process the personal data you provide in your allegation (name, surname, address; in case of anonymous allegation, only remark that the allegation has been made in anonymous form will be stated) for the period of three years from the date of allegation receipt (Sec. 11 of the Act No. 54/2019 Coll.)

b) keeping records and maintenance of allegations related to anti-social activities above the extent set forth in the Act No. 54/2019 Coll., based on your consent (voluntary provision of personal data in other cases than those stated in a)). Personal data are processed for the period of three years from the date of allegation receipt.

Your personal data are not published, made available or provided to any other third party, except for the bodies acting in criminal proceedings, courts or other administrative bodies that are authorized to request the personal data under the applicable law.


Your rights as a data subject (a natural person to whom the personal data relate) are stated in Articles 12 – 23 of the Regulation (EU) 2016/679 of the European Parliament and of the Council of 27 April 2016 on the protection of natural persons with regard to the processing of personal data and on the free movement of such data, and repealing Directive 95/46/EC (General Data Protection Regulation), in accordance with which you may request from KMS access to, correction or deletion or limitation of processing, or to object to the processing of your personal data, as well as to exercise the right to data portability, the right to revoke consent at any time without affecting the legality of processing based on the consent granted prior to its revoking and the right to file a complaint to the supervisory authority - the Office for Personal Data Protection of the Slovak Republic.


In case of any questions related to personal data protection, you may contact the Data Protection Officer: JUDr. Ondrej Kubička, +421 41 515 1220; +421 41 515 5555,

* Kia Motors Slovakia s.r.o., seated at Sv. Jána Nepomuckého 1282/1, 013 01 Teplička nad Váhom, Business ID No: 35 876 832, registered in the Commercial Register maintained by the District Court Žilina, section: Sro , file No: 15074/L